How to add/embed Storylane demo in the Zendesk article?

If you're looking to showcase a Storylane demo in your Zendesk article, you can easily do so by following these steps:
  1. 1.
    Copy the embed code of the Storylane demo that you want to include in your Zendesk article.
  2. 2.
    Open the Zendesk article that you want to embed the demo in, and click on the "</>" icon in the editor toolbar. This will bring up the HTML editor.
  3. 3.
    Paste the Storylane demo embed code appropriately into the HTML editor, and click "OK". The demo should now be embedded in your Zendesk article.
  4. 4.
    If the Storylane demo does not appear once you publish or refresh the page, you may need to enable "Display unsafe content" in your Guide settings. To do this, go to your Guide settings and navigate to the "Security" tab. Under "Display unsafe content", select "Allow".
If you're new to embedding content in Zendesk articles, it may be helpful to watch a video tutorial to guide you through the process. Check out the following video for a step-by-step demonstration: