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On this page
  • Usage Tracking
  • UTM Tracking
  • Export Analytics
  1. ANALYTICS

Tracking and Analyzing

Storylane gives you powerful insights into the demo usage. You can add and pass UTMs to all CTA buttons within your demo and export all the collected data. Read more below.

PreviousLead AttributionNextAnalyzing Demo Performance

Last updated 14 hours ago

  • Usage Tracking

  • UTM Tracking

  • Export Analytics

Usage Tracking

Storylane automatically gathers analytics for each demo and you can view the summary on our "Analytics" page.

At Storylane, you have 3 levels of analytics:

  • Global Analytics

  • Single Demo Analytics

  • Session Analytics

At Storylane, you can also use UTM parameters - to track where a lead is coming from. You'll be able to track these in the analytics dashboard.

Global Analytics

To view the global analytics of all your Storylane demos:

  • go to the Analytics tab on the left sidebar

  • On the "Activity" page, you can see all the viewers across your demos

  • Click on "Insights" to see the global analytics for all your demos in one place

  • The "Accounts" page gives you an overview of all the companies visiting your demos

Try Interactive Demo Yourself πŸ‘‡

Single Demo Analytics

To view the analytics of a specific demo you've published, find your demo and click the "Views" button at the bottom of the card.

Try Interactive Demo Yourself πŸ‘‡

Session Analytics

You can see more data about each viewer by clicking on a specific session record on the "Analytics" -> "Activity" page. The individual view shows the exact step that a viewer took in your demo, as well as the time the viewer spent on each step.

Try Interactive Demo Yourself πŸ‘‡

Below are the common terms we use and their explanations:

  • Impressions - number of times the demo was opened

  • Uniques - number of times the demo was opened by unique users

  • Engaged - number of times the demo was interacted with by unique users

  • Leads - See Lead Tracking to learn how to capture leads in the demo. If leads can't be identified then you will see an "unknown lead"

  • CTA Clicked - set if viewer clicked on the CTA button to direct the user to go to a specific URL (e.g. signup or demo request page)

  • Last View - last time the demo was viewed by the lead

  • Time Spent - overall time spent by a viewer in the demo

  • Completion - a percentage of guided steps in a demo that the viewer has completed

UTM Tracking

  • Automatic UTM Tracking for CTAs

  • Custom UTM Parameters for CTAs

  • Hidden Fields for UTM in Forms

1. Automatic UTM Tracking for CTAs ✨

If your demo is embedded on a webpage with UTM parameters in the URL, we’ll take care of the rest! Storylane’s <script> tag will automatically pass those UTMs to all CTA buttons within your demo. Just sit back and let the data roll in!

Example: If your URL is https://storylane.io?utm_source=google&utm_medium=cpc, the CTAs in your demo will carry those UTMsβ€”no extra setup needed! πŸŽ‰ πŸ”— Watch it in Action

2. Custom UTM Parameters for CTAs 🎨

Want specific tracking? Manually add UTMs to CTA URLs right in the Storylane editor! When you do this, your chosen UTMs will override any from the parent URL, so you’re fully in control.

Example: Add a URL like https://storylane.io/?utm_source=email&utm_medium=newsletter and track away! πŸ”— See How it Works

3. Hidden Fields for UTM in Forms πŸ“₯

Got a form in your demo? Set up hidden fields to automatically grab UTM data from the parent URL when a visitor submits. These fields will automatically capture UTM data from the parent URL when the form is submitted. Easy insights, no hassle! The hidden fields in forms will pass the UTM parameters to your CRM. *You will need your CRM integrated inside Storylane*


With these quick steps, you’re all set to track your campaigns and get the scoop on what drives traffic to your demos! πŸ“ˆ

Export Analytics

You can export your analytics data anytime for the time range.

  • Go to "Analytics" and then the Activity page

  • Click on the "Export CSV" button at the top right corner to export a .csv format

  • You will be emailed a report in a few minutes

Note: If you do not receive an email while exporting the CSV file:

  1. Check the Spam folder

  2. Ensure the Storylane domain is whitelisted

Integrations

Take a look at our Integrations page to learn more about our in-depth integrations and custom events that are sent to various platforms

πŸ“ˆ