Website Conversions

Capturing the attention of website visitors is a challenge. Your website serves as the front door to your SaaS solution, and you need an irresistible hook to keep visitors engaged.

Matthew Weisbergarrow-up-right, Director of Solution Consultating at Upland

The Goal

To transform casual website visitors into engaged prospects, you can:

  1. Increase Engagement: To boost engagement, feature the demo prominently above the fold on your homepage; studies show it gets x2 more attention.

  2. Educate Quickly: Ungate the demo and enable visitors to understand your product's benefits and features swiftly, addressing their pain points.

  3. Generate Leads: Capture valuable visitor information through gated demos, allowing you to nurture these leads down the sales funnel.

Implementation Guide

1. Demo Structure

  • Identify Key Features: Determine which features solve the biggest problems for your target audience, and focus on showcasing them.

  • Steps 1-2: Create a hook. Start with a captivating headline or question that addresses a common problem your target audience faces. Then, introduce your product as a solution, using a text or image guide, or add a short teaser video.

  • Steps 3-10: Dive into the key features. Use tooltips, or hotspots to physically engage the viewer. Show 'aha' moments and how these features solve the main problems.

  • Steps 10-12: Recap the main benefits and features. Optionally, offer a special promotion, or limited-time offer to entice immediate action. End with a strong CTA, such as "Start Free", "Book Consultation" or "Visit Pricing".

2. Ungated vs. Gated Demo

If your product is kept behind a gate, and you rely on the sales team to drive customer acquisition, we suggest:

💡 Combination of the ungated and gated demo:

  • Ungated Content (Steps 1-6):

    • Allow all visitors to view the introduction and primary features of your product without any barriers. This ensures that potential customers get a taste of what you offer, enticing them to explore further.

    • This section should be designed to hook the viewer, making them curious about the full capabilities of your product.

  • Gated Content (Steps 7-12):

    • For a deeper dive into the product, including advanced features, success stories, and special offers, ask visitors to provide their email addresses.

    • This not only serves as a lead generation tool but also segments genuinely interested prospects from casual browsers.

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Pro Tip: Personalization is key to a memorable demo experience. Enhance user engagement by personalizing the demo from lead formsarrow-up-right or URL parametersarrow-up-right.

3. CTA Placement

  • Strategic Points:

    • After introducing major 'aha' moments, place a CTA like "Want to see this in action?" or "Learn more about this feature."

    • After presenting a success story or testimonial, use CTAs like "Join our success stories" or "Experience it yourself."

  • Final CTA:

    • This should be the most compelling, urging the viewer to take immediate action. Examples include "Start Free," "Get a Personalized Demo," or "Unlock Full Features."

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Pro Tip: To increase the Click-through rate (CTR), we suggest giving viewers a choice, by adding the secondary CTAarrow-up-right.

4. Demo Position and Format

Where?

source: semrush.com
  • Above the Fold: For maximum engagement, the demo should be prominently positioned on the top of the main landing or product page.

  • Navigation Menu: Provides constant accessibility from any point on the website. It's a subtle reminder that the demo is just a click away.

  • Middle of the Page: Best for more detailed demos that align with surrounding content, such as feature breakdowns or use-case scenarios.

  • Bottom of the Page: Ideal for a recap demo or a more in-depth exploration, prompting visitors to take the next step, be it signing up or scheduling a demo call.

The right Format?

5. Performance and Optimization

Customer Examples

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