Usage Tracking
Insights on demo usage
Last updated
Insights on demo usage
Last updated
What is a product demo without powerful analytics to understand its engagement? Storylane automatically gathers analytics for each demo and you can view the summary on our "Analytics" page.
Below are common terms used to help you with:
Impressions - number of times the demo story was opened
Uniques - number of times the demo story was opened by unique users
Engaged - number of times the demo story was interacted by unique user
Leads - See Lead Tracking to learn how to capture leads in demo. If leads can't be identified then you will see "unknown lead"
CTA Clicked - set if viewer clicked on CTA button to direct the user to go to specific URL (eg signup or demo request page)
Last View - last time the demo story was viewed by the lead
Time Spent - overall time spent by viewer in the demo
Completion - percent of demo guided steps the viewer completed
To view the global analytics of all your Storylane demos,
go to Analytics tab on the left sidebar
Click on "Engagement" to see all your demo stories analytic data in one place
To view the analytics of specific demo story you've published, find your demo and click the "views" button at the bottom of the card.
You can see more data about each viewer by clicking on specific session record in "Analytics" -> "Activity" page . The individual view shows the exact step that viewer took while on your demo, as well as the time they spent on each step.
You can export your analytics data anytime for time range.
Go to "Analytics" and then Activity page
Click on "Export CSV" button at the top right corner to export a .csv format
You will be emailed report in few minutes
Note: If you do not receive email while exporting the CSV file:
Check the Spam folder
Ensure the Storylane domain is whitelisted
Integrations
Take a look at our Integrations page to learn more about our in-depth integrations and custom events that are sent to various platforms