> For the complete documentation index, see [llms.txt](https://docs.storylane.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.storylane.io/trust-and-security/faqs/managing-your-billing.md). # Managing Your Billing {% @storylane/embed subdomain="app" linkValue="1410zy7uh8yc" url="" %} *** #### **👉 How to Access Billing** Click **Settings** in the left navigation and select **Billing** from the menu. From here, you can view your current plan, manage seats, and handle invoices. *** #### **📋 What You Can Do in Billing** **View & Switch Plans** The Billing page shows your current plan alongside all available plans — Starter, Growth, and Premium & Enterprise. You can switch to Annual billing directly from here for **20% off**. **Manage Seats** Click **Manage seats** from the Billing page or from **Settings → Team** to add or remove seats. * Use the **+/−** to adjust your seat count * Click **Update seats** to confirm — billing adjusts immediately, with a prorated charge for the current period {% hint style="info" %} Removing a team member from **Team** does **not** automatically reduce your billed seat count. You'll still need to go to **Manage seats** and lower the seat count to stop being charged for that seat. {% endhint %} **Manage Billing** Click **Manage billing** in the top-right of the Billing page to access: * **View billing invoices** — download past invoices * **Contact support** — reach the team directly * **Cancel plan** — downgrade to the free plan To update your **payment method** or download an invoice, enter your billing email to access the **Stripe customer portal** — a secure link sent straight to your inbox. {% hint style="info" %} If you want to change your billing email, please reach out to us at to update it. {% endhint %} *** #### **❌ Cancelling Your Plan** Go to **Manage billing → Cancel plan**. Before cancelling, you'll be asked to confirm: * Only **1 demo** can remain published — you'll choose which one * All **additional users** beyond the account owner will be removed immediately You'll also be prompted to share feedback. Changed your mind? Hit **Keep Storylane** to stay on your current plan. If you need help or have any questions, feel free to contact us at . {% hint style="info" %} Self-serve plan cancellation is only available for **Starter** customers. If you're on **Growth, Premium, or Enterprise**, please reach out to us at to cancel your plan. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.storylane.io/trust-and-security/faqs/managing-your-billing.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.