How to Add/Embed a Storylane Demo in a Zendesk Article

To embed a Storylane demo into your Zendesk article, follow these steps:

1. Enable iFrame Embeds in Zendesk

Before embedding, ensure that Zendesk allows iFrame content:

1. Navigate to Settings > Guide Settings in your Zendesk dashboard.

2. Scroll down to the Security section.

3. Enable the Display unsafe content option to allow iFrames.

2. Obtain the Storylane Embed Code

Retrieve the embed code for the Storylane demo you wish to include:

1. Log in to your Storylane account.

2. Navigate to the demo you want to embed.

3. Click on the Share > Embed > Inline

4. Copy the provided embed code.

3. Embed the Storylane Demo in Your Zendesk Article

Now, insert the Storylane demo into your Zendesk article:

1. In Zendesk, go to Guide > Manage Articles.

2. Select the article where you want to embed the demo or create a new one.

3. In the article editor, click on the Source Code icon (< >).

4. Paste the Storylane inline embed code into the desired location within the HTML.

5. Click Apply to insert the code.

6. Save and publish your article.

By following these steps, you can enhance your Zendesk articles with interactive Storylane demos, providing a more engaging experience for your users.