June 23, 2026

Hey folks! Conversations your RepX agent has had are now visible in Storylane's RepX dashboard.

💬 Conversations page

You can access the Conversations page from RepX Chat dashboard - here's a direct link. For every conversation, we show:

• a conversation summary, alongside the full transcript

• the location of the visitor (city, state and country)

• an intent level - determined automatically as high, medium or low by the topics your visitors touched upon

• a list of topics the visitor discussed

• a timestamp of when the conversation started and when it was completed

• company information (domain, industry, revenue range, employee size, confidence score about the detection) based on their IP address

Once you open a conversation, you can use the left and right arrow keys to navigate across the list.

🔡 Conversation variables

With conversation variables, you can now extract information from conversation that matters to you. There are default conversation variables - you can also create custom ones. When you create a custom variable, you can write a prompt to go with it. At the end of every conversation, RepX runs the prompts you've configured against the conversation and extracts relevant information based on the prompt. You can then send the extracted information to your CRM or other systems through Zapier or webhooks. There are four default conversation variables: visitor name, email, phone number, qualified. The prompt for the 'qualified' variable is editable. If a conversation passes the criteria set through this prompt, the conversation is marked as qualified. Qualified conversations can be filtered from the conversations page.

You can create custom conversation variables based on your needs. For example, you can create a variable named 'Pain points' and write a prompt that extracts any pain points that users might mention in conversations with your RepX agent.