August 12, 2026

Hey Storylaners! Check out Playbooks from this release :)

📘 Playbooks for RepX

Playbooks allow you to control how RepX engages and how it behaves with your website visitors based on where they are on your website.

With this release, you can

• create a playbook

• associate it with one or more URLs and

• configure starter questions

When associating a playbook with URLs, you can use the operators exact match, contains, starts with. For example, if you want a set of starter questions to appear on all your /solutions pages, you can create a "Solutions" playbook choose contains and type in /solutions in the URL. You can read releases after August to get a sense of other capabilities we've launched on Playbooks since this one went out.

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😎 Avatar choices in settings

We now support several more avatars for your RepX agent. You can go to Settings in RepX dashboard, and choose the avatar you prefer.

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🔗 URL parameters now pass through to RepX CTAs and calendar links

If you embed RepX on a webpage and the URL contains some parameters (for e.g., UTM tags like yourwebsite.com/pricing?utm_campaign=annual_plan_offer), they are now appended to CTA buttons in RepX. This is useful for tracking what campaigns your leads originally came from, when they click on CTAs within RepX. If your calendar provider uses URL params to determine which calendar someone's meeting booking needs to be routed to, this is helpful as well.

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🪄 The little details

• IP address and the page where a conversation started is now included in Zapier and webhook payloads