Launching on your website

Quick guide to going live with RepX on your website

Once you've tested out RepX and you like the quality of answers and conversations it has had, you can launch RepX on your website. RepX comes in multiple form-factors and you can pick what works for your situation. There are two ways to embed RepX:

• embed RepX like a traditional chat widget

• embed as an immersive view

The code for embedding RepX in either of these formats is available from Settings > Embed

Embed as a floating widget

When you choose this format, RepX appears on the corner of your website like a traditional chat widget. The element users can click on to launch the RepX chat experience is called the launcher. You can choose between three different styles for the launcher.

Launcher styles

In the embed mode, RepX comes in three launcher styles. Choose anything you like based on what works best for your website. These are the three launcher styles:

• Type first - the launcher is text box where users can directly start typing. The text box also shows starter questions.

• Buttonish - the launcher appears like a button that users can click on.

• Floating video - the launcher appears like a floating video tile

Launcher position

This controls where the widget shows up on the page - you can either pick bottom right or bottom center.

Primary color

The primary color is applied across RepX chat experience - in the CTA buttons, the chat background gradient, and in other places. Pick one from your suite of brand colors - ideally something that contrasts well against other colors on your website.

Immersive view

We recommend embedding the immersive view is recommended in two situations:

• if you want to have a dedicated page just for RepX, which your website visitors can access to have conversations.

  • Backstory, one of our customers, has this dedicated page linked from their main navigation that visitors can start conversations from

• if you want to drive conversations after a conversion goal has been met (once visitors submit a demo form, for instance)

  • E.g. Storylane launches RepX's immersive experience once our visitors submit the demo booking form.

The immersive view can be embedded into your website by copy-pasting the code in the 'Embed page' under the 'Immersive view' tab. It's a simple <iframe> tag - just make sure to set the right height and width when you embed this experience.